Senior General Manager

Working for Holiday Retirement


There‚€™s something very satisfying about working for a company that cares for seniors. Where everything you do, in whatever capacity, is contributing to someone else‚€™s happiness.


Our seniors aren‚€™t the only ones benefiting from your employment here ‚€“ you will, too. If you have a passion for helping others, we‚€™d love to talk to you.


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As a Senior General Manager, you are responsible for the day-to-day operations of underperforming or challenged independent senior living communities, which includes 1) developing an engaged and productive team; 2) ensuring high resident satisfaction; and 3) ensuring strong financial performance at each community to which you are assigned. You will provide the vision, leadership, and expertise necessary to ensure continued success at such communities after you transition leadership to your successor General Manager. You will also play an essential role in strategic projects that help drive the financial success of your assigned region. You will:

  • Transition an underperforming team to a high-performance one, including evaluating, hiring, coaching and performance management of employees.

  • While maintaining day-to-day responsibility for the community‚€™s financial performance, you will develop your replacement General Managers so they can run a successful business of their own.

  • You understand how businesses work and how to drive profitability, and you have a talent for teaching others how to set goals and achieve results.

  • You‚€™re not afraid to step into a community that has poor financial performance or conflict within the workforce because you know how to build a team that exceeds expectations. You will thoughtfully and rapidly diagnose the weakness that have led to a community‚€™s poor performance and implement plans to transform the community into a high-performing one.

  • You understand and thrive in a metrics-based organization, and you can use data to establish strategic plans.

  • You understand a balanced score card and can create a strategy to enhance financial performance and create a culture that increases associate and resident retention.

  • You know how to manage the day-to-day and tactical aspects of the community which include activities such as Holiday brand standards for internal and external community appearance, tour path, model, kitchen, common areas, and rent ready apartments.

  • You may spend up to 30% of your time on strategic assignments or special projects, including mentoring or assisting underperforming communities, in order to bolster the financial results of your assigned region.

  • Qualifications:
    Minimum of 5 years‚€™ previous management experience including, operational and financial experience in managing employees, recruiting, customer service, budgeting, purchasing, payroll, and accounts payable/receivable. Preferred industry background: hotel, senior living, hospital, restaurant.

  • Demonstrated ability to work in a team setting and to provide strong customer service.

  • Strong (oral and written) communication skills.

  • Strong change management skills. Ability to create a vision and create high-performance in others. Includes strong coaching, mentoring, and development skills

  • B.S./ B.A. or equivalent work experience.

  • Ability to travel regularly and consistently and live on-site during assignment.Depending on the market travel could be moderate (75%) to extensive (90%).


  • Benefits:
    We are always looking for talented individuals to join our dynamic organization. Holiday associates can also expect continuous learning and career growth opportunities, open and direct communication, and a fulfilling work environment. We will provide you with a wide variety of benefits, including:

  • Meals provided during work hours‚€”Chef prepared meals

  • Full Health Benefits ‚€“ Including medical, dental and vision

  • 401(k)

  • Paid Vacation and Travel Program ‚€“ Stay at any of our 300+ communities

  • A Competitive Compensation Package ‚€“ That includes an attractive salary and bonuses


For over 40 years, Holiday Retirement has been committed to providing seniors with the very best options for independent and assisted living. Today, we are proud to offer seniors the choice of over 300 communities throughout America. Holiday Retirement communities are unlike any other ‚€œretirement‚€ communities. These unique locations offer an exceptional lifestyle full of enriching activities for our residents and deeply fulfilling careers for those who embrace our commitment to seniors.


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Holiday Retirement is committed to employing a diverse workforce.¬  Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran status, disability, gender identity or expression, or other protected categories according to state and local law.


Req ID: 60969¬ 


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